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Does the ODCE always act on complaints it receives?

Déardaoin 21 Feabhra 2013


No. Circumstances where the ODCE may decide that it should not get involved include:

- where the complainant has a legal right of civil action against the company or other party with whom he/she is in dispute and where this will be a sufficient remedy;

- where no breach of the Companies Acts is indicated. If however a breach of other legislation is suggested, we may refer the complaint to the relevant authorities (e.g., the Garda Síochána in cases of possible fraud, the Revenue Commissioners for suspected tax offences, the Competition Authority if a breach of competition law is indicated, etc.);

- where the ODCE lacks the legal powers to intervene effectively.

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