Compliance and enforcement action comprises a substantial part of the ODCE's work, and this will support the general public interest of developing and maintaining good legal standards of corporate practice. Consistent with this general mandate, the Office is offering a number of discrete services to the general public on the following lines:
- Compliance Information
- General Information
- Company Law Complaints
In addition, we offer the facility to contact the Office regarding customer service issues, information on how the Freedom of Information Act operates in the Office, and the facility to register an interest in receiving notification when new information is posted to the website.
Customer Service Information
The Office is committed to delivering quality service in an efficient, effective and timely manner. We aim to provide high quality services to customers as stated in our Customer Charter and to continually improve the standard of the service we provide. The Customer Service Action Plan will support the implementation of service commitments given in our Customer Charter.
As a customer you may be dissatisfied with the quality of service you received from the Office. We recognise that mistakes can be made and delays occur. Our complaint procedures are designed to assist you in making a complaint so that we can respond and, where possible, put things right.
Our Customer Service documents have been developed to give effect to this commitment.