Customer Complaints

The ODCE wishes to provide quality service to all of its customers.  Your rights as a customer are outlined in the ODCE's Customer Charter and Customer Action Plan.  You can find out how ODCE will deal with complaints in the procedures document, or make a complaint using the Customer Complaints Form.

The Office has appointed Ms. Sharon Sterritt as Customer Complaints Officer.

You can contact Ms. Sterritt by post at ODCE, 16 Parnell Square, Dublin 1.

When visiting our website or using one of our forms, you may, although it is not always necessary, provide Personal Data. Your privacy is important to us and we are committed to protecting your Personal Data.

All information relating to the statutory remit of the Office is subject to a statutory duty of confidentiality under the Companies Act (s. 956) as well as the General Data Protection Regulation and Data Protection Act 2018. We seek to maintain the security, privacy, accuracy, and confidentiality of all data (in particular your Personal Data) that we collect, control and process.

We will use your Personal Data only in a manner that is consistent with our obligations and your rights under the law (e.g. the Companies Acts, the GDPR and Data Protection Legislation).

Before providing any of your Personal Data, you may wish to read our Privacy Statement.

The ODCE is not responsible for the content or privacy practices of other websites that you may reach through external links on this website. Any such links are clearly identified.

Cliceáil chun teacht ar leagan Gaeilge den leathanach seo.

Court Rulings

What's New

Disclosure - Non Financial Information

Large -  companies, groups and undertakings are required to ​​​​​disclose and publish their policies on non-financial matters each financial year.