COVID-19: Data Protection and Subject Access Requests (D/SARs)
9th April 2020
Extraordinary measures are being taken to support public services under severe pressure at this time. Many staff in the department have been redeployed to support our colleagues in critical internal processes and to support work remotely other public service bodies facing severe pressure at this time.
While we have made contingency plans for as many of our staff as possible to work remotely, these arrangements may impact on our data protection queries response times which may be delayed. Responses to Subject Access Requests may also be delayed.
The handling of queries on data protection which members of the public and their representatives wish to raise with the us should be made by e-mail only to: firstname.lastname@example.org.
Complaints may still be raised with the Data Protection Commission (the “DPC”) on the DPC website at: www.dataprotection.ie. Further information in relation to the procedures for raising complaints with the Data Protection Commission can be found on the DPC website.
We would ask that you understand the difficulties arising and consider refraining from submitting requests until such time as this crisis has passed.
Many thanks for your cooperation at this time and apologies for any inconvenience caused.
As a data controller and processor, the Office is subject to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The Data Protection Policy of the Office is available in pdf format.
The premises of the Office is protected by CCTV and we have published our policy on the usage of CCTV.